Privacy Policy
Effective Date: January 1, 2025 Last Updated: July 25, 2025
Introduction
This Privacy Policy describes how Miller Made Media, LLC d/b/a Vybe Media ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, use our services, or interact with our AI automation and done-for-you AI agent solutions. This policy applies to all users of our services, including visitors to our website, clients, and prospective customers.
We are committed to protecting your privacy and ensuring transparency about our data practices. This Privacy Policy explains what information we collect, how we use it, how we share it, and what choices you have regarding your personal information. By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Our company operates under the jurisdiction of the State of Texas, United States, and this Privacy Policy is governed by applicable Texas state laws and federal regulations, including but not limited to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, and other relevant data protection laws.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
•Contact us through our website, email, or phone
•Request information about our AI automation services
•Sign up for our newsletter or marketing communications
•Create an account or register for our services
•Participate in surveys, contests, or promotional activities
•Submit feedback, testimonials, or reviews
•Engage with our customer support team
This information may include:
•Contact Information: Name, email address, phone number, mailing address, company name, job title
•Account Information: Username, password, account preferences, billing information
•Communication Information: Messages, inquiries, feedback, and any other information you choose to provide
•Business Information: Company size, industry, specific automation needs, current technology stack
•Financial Information: Payment card details, billing address, transaction history (processed securely through third-party payment processors)
Information We Collect Automatically
When you visit our website or use our services, we automatically collect certain information about your device and usage patterns:
•Device Information: IP address, browser type and version, operating system, device identifiers, screen resolution
•Usage Information: Pages visited, time spent on pages, click patterns, referral sources, search terms used to find our website
•Location Information: General geographic location based on IP address
•Technical Information: Cookies, web beacons, pixel tags, and similar tracking technologies
Information from Third Parties
We may receive information about you from third-party sources, including:
•Business Partners: Information from companies we work with to provide joint services or referrals
•Social Media Platforms: Information from social media accounts when you interact with our content or use social login features
•Data Providers: Publicly available information from business directories, professional networks, and other legitimate sources
•Analytics Providers: Aggregated and anonymized data about website usage and performance
Retargeting and Online Advertising
Overview of Retargeting Practices
We use retargeting (also known as remarketing) technologies to deliver personalized advertisements to users who have previously visited our website or interacted with our services. Retargeting allows us to show relevant ads to potential customers across various websites and platforms they visit after leaving our site, helping us reconnect with interested prospects and provide them with information about our AI automation services that may be of interest to them.
Retargeting works by placing small pieces of code, called pixels or cookies, on your device when you visit our website. These tracking technologies collect information about your browsing behavior, including pages visited, time spent on our site, and actions taken. This information is then used to create targeted advertising campaigns that display our ads to you on third-party websites, social media platforms, and other digital properties.
Types of Data Collected for Retargeting
For retargeting purposes, we collect and process the following types of information:
•Browsing Behavior: Pages visited on our website, duration of visits, click patterns, scroll depth, and interaction with specific content areas
•Technical Identifiers: IP address, device identifiers, browser fingerprints, and cookie string data
•Referral Information: How you arrived at our website, including search terms, referral websites, and marketing campaign sources
•Engagement Data: Downloads, form submissions, video views, and other interactions with our content
•Shopping Behavior: Services viewed, pricing pages visited, contact forms initiated, and other indicators of purchase intent
•Device and Browser Information: Device type, operating system, browser version, screen resolution, and language preferences
Third-Party Advertising Partners
We work with various third-party advertising platforms and service providers to deliver retargeting campaigns. These partners may collect and process your information according to their own privacy policies. Our current advertising partners include:
Google Ads and Google Analytics: We use Google's advertising services to display ads across the Google Display Network and Google search results. Google may use cookies and similar technologies to collect information about your visits to our website and other sites to provide targeted advertising. You can opt out of Google's use of cookies for advertising purposes by visiting Google's Ad Settings at https://adssettings.google.com/ or by visiting the Network Advertising Initiative opt-out page at http://www.networkadvertising.org/managing/opt_out.asp.
Meta Platforms (Facebook and Instagram): We use Meta's advertising tools, including the Meta Pixel, to deliver targeted ads on Facebook, Instagram, and other Meta properties. The Meta Pixel collects information about your website visits and actions to help us measure ad effectiveness and show relevant ads to you and similar audiences. You can control how Meta uses your information for advertising by visiting your Facebook Ad Preferences at https://www.facebook.com/ads/preferences/.
LinkedIn Advertising: We may use LinkedIn's advertising platform and the LinkedIn Insight Tag to reach professional audiences and measure campaign performance. LinkedIn collects information about your visits to our website to provide targeted advertising on the LinkedIn platform. You can opt out of LinkedIn's use of your data for advertising by visiting your LinkedIn ad preferences.
Other Advertising Networks: We may also work with other advertising networks and demand-side platforms that participate in industry self-regulatory programs. These partners are required to provide opt-out mechanisms and follow industry standards for data collection and use.
Retargeting Data Retention
We retain retargeting data for the following periods:
•Website Visit Data: Up to 540 days from the date of collection
•Conversion Data: Up to 2 years for attribution and performance analysis
•Audience Segments: Refreshed every 30-180 days depending on the campaign type
•Pixel and Cookie Data: As determined by the expiration settings of individual cookies, typically 30-365 days
After these retention periods, the data is automatically deleted or anonymized. You can request immediate deletion of your retargeting data by contacting us using the information provided in the "Contact Us" section of this policy.
Cross-Device Tracking
Our retargeting efforts may include cross-device tracking, which allows us to recognize you across different devices and browsers you use. This helps us provide a consistent advertising experience and avoid showing you duplicate ads. Cross-device tracking is based on various signals, including:
•Login information when you sign in to our services on multiple devices
•Device characteristics and usage patterns
•Location data and IP address information
•Third-party data providers that specialize in device linking
International Data Transfers for Advertising
Some of our advertising partners are located outside the United States, which means your personal information may be transferred to, stored, and processed in countries with different data protection laws. When we transfer your information internationally for advertising purposes, we ensure appropriate safeguards are in place, including:
•Standard Contractual Clauses approved by relevant data protection authorities
•Adequacy decisions recognizing equivalent levels of data protection
•Certification under recognized privacy frameworks
•Other legally recognized transfer mechanisms
How We Use Your Information
We use the personal information we collect for the following business purposes:
Service Delivery and Customer Support
•Providing our AI automation and done-for-you AI agent services
•Processing and fulfilling service requests and orders
•Communicating with you about your account, services, and support issues
•Customizing and personalizing your experience with our services
•Providing technical support and troubleshooting assistance
•Training and improving our AI systems and automation tools
Business Operations and Administration
•Processing payments and managing billing and accounting
•Conducting business analysis and improving our operations
•Managing our relationship with you and other business partners
•Complying with legal obligations and regulatory requirements
•Protecting our rights, property, and the security of our services
•Detecting, preventing, and addressing fraud, security issues, and technical problems
Marketing and Communications
•Sending you marketing communications about our services, including newsletters, promotional offers, and industry insights
•Conducting market research and analyzing customer preferences and trends
•Creating and delivering targeted advertising campaigns, including retargeting efforts
•Measuring the effectiveness of our marketing campaigns and website performance
•Building and maintaining customer relationships and loyalty programs
Legal and Compliance Purposes
•Complying with applicable laws, regulations, and legal processes
•Responding to lawful requests from government authorities and law enforcement
•Protecting and defending our legal rights and interests
•Enforcing our terms of service and other agreements
•Conducting internal audits and compliance monitoring
Information Sharing and Disclosure
We may share your personal information in the following circumstances:
Service Providers and Business Partners
We work with trusted third-party service providers who help us operate our business and deliver our services. These partners may have access to your personal information only to perform specific tasks on our behalf and are contractually obligated to protect your information and use it only for the purposes we specify. Categories of service providers include:
•Technology Infrastructure Providers: Cloud hosting, data storage, and IT support services
•Payment Processors: Secure payment processing and billing services
•Marketing and Analytics Partners: Email marketing, advertising platforms, and website analytics
•Customer Support Tools: Help desk software, chat platforms, and communication tools
•Professional Services: Legal, accounting, consulting, and other professional advisors
Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. We will provide notice of such transfer and any changes to this Privacy Policy through our website and direct communication where feasible.
Legal Requirements and Protection
We may disclose your personal information when required by law or when we believe in good faith that disclosure is necessary to:
•Comply with legal obligations, court orders, or government requests
•Protect and defend our rights, property, or safety, or that of our users or the public
•Investigate, prevent, or take action regarding illegal activities, fraud, or security threats
•Enforce our terms of service and other agreements
Your Privacy Rights and Choices
General Rights
Regardless of your location, you have certain rights regarding your personal information:
•Access: You can request information about the personal data we hold about you
•Correction: You can request that we correct inaccurate or incomplete information
•Deletion: You can request that we delete your personal information, subject to certain exceptions
•Portability: You can request a copy of your personal information in a structured, machine-readable format
•Objection: You can object to certain types of processing of your personal information
•Restriction: You can request that we limit how we use your personal information
California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have additional rights under the CCPA:
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months, including:
•The categories of personal information collected
•The categories of sources from which personal information was collected
•The business or commercial purpose for collecting personal information
•The categories of third parties with whom we share personal information
•The specific pieces of personal information collected about you
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions for legal compliance, fraud prevention, and other legitimate business purposes.
Right to Opt-Out of Sale: While we do not sell personal information in the traditional sense, we may share information with advertising partners in ways that could be considered a "sale" under CCPA. You have the right to opt out of such sharing.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights, including by denying services, charging different prices, or providing different quality of service.
Authorized Agents: You may designate an authorized agent to make requests on your behalf. We may require proof of authorization and verification of your identity before processing such requests.
European Union General Data Protection Regulation (GDPR) Rights
If you are located in the European Union or European Economic Area, you have additional rights under the GDPR:
Legal Basis for Processing: We process your personal information based on the following legal grounds:
•Consent: Where you have given clear consent for specific processing activities
•Contract: Where processing is necessary for the performance of a contract with you
•Legal Obligation: Where processing is required to comply with legal obligations
•Legitimate Interests: Where processing is necessary for our legitimate business interests, balanced against your rights and interests
Enhanced Rights: In addition to the general rights listed above, GDPR provides enhanced protections including:
•The right to withdraw consent at any time where processing is based on consent
•The right to lodge a complaint with a supervisory authority
•Enhanced requirements for data breach notification
•Stricter requirements for obtaining valid consent, especially for children under 16
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframes required by applicable law (typically 30 days for GDPR requests and 45 days for CCPA requests, with possible extensions).
When you contact us, please provide sufficient information to allow us to verify your identity and locate your personal information. This may include:
•Full name and email address associated with your account
•Phone number or other contact information
•Description of your relationship with our company
•Specific details about your request
Opt-Out and Preference Management
Email Marketing Opt-Out
You can opt out of receiving marketing emails from us by:
•Clicking the "unsubscribe" link in any marketing email
•Logging into your account and updating your communication preferences
•Contacting us directly using the information in the "Contact Us" section
Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your account or services.
Advertising and Retargeting Opt-Out
You can opt out of targeted advertising and retargeting through several methods:
Browser-Based Opt-Outs:
•Most web browsers allow you to control cookies through their settings
•You can set your browser to refuse all cookies or to indicate when a cookie is being sent
•Please note that disabling cookies may affect the functionality of our website
Industry Opt-Out Tools:
•Network Advertising Initiative (NAI): http://www.networkadvertising.org/managing/opt_out.asp
•Digital Advertising Alliance (DAA): http://www.aboutads.info/choices/
•European Interactive Digital Advertising Alliance (EDAA): http://www.youronlinechoices.eu/
Platform-Specific Opt-Outs:
•Google Ad Settings: https://adssettings.google.com/
•Facebook Ad Preferences: https://www.facebook.com/ads/preferences/
•LinkedIn Ad Preferences: Available through your LinkedIn account settings
Mobile Advertising Opt-Outs:
•iOS: Go to Settings > Privacy > Apple Advertising and turn off "Personalized Ads"
•Android: Go to Settings > Google > Ads and turn on "Opt out of Ads Personalization"
Data Security
We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Technical Safeguards
•Encryption: We use industry-standard encryption protocols (TLS 1.2 or higher) to protect data in transit and AES-256 encryption for data at rest
•Access Controls: Multi-factor authentication, role-based access controls, and regular access reviews to ensure only authorized personnel can access personal information
•Network Security: Firewalls, intrusion detection systems, and regular security monitoring to protect against cyber threats
•Secure Development: Security-by-design principles in our AI systems and applications, including regular security testing and code reviews
•Data Anonymization: Where possible, we anonymize or pseudonymize personal information to reduce privacy risks
Administrative Safeguards
•Employee Training: Regular privacy and security training for all employees who handle personal information
•Background Checks: Appropriate screening of personnel with access to sensitive information
•Incident Response: Comprehensive data breach response procedures and notification protocols
•Vendor Management: Due diligence and contractual protections for third-party service providers
•Policy Enforcement: Regular audits and monitoring to ensure compliance with our privacy and security policies
Physical Safeguards
•Facility Security: Secure data centers with controlled access, surveillance, and environmental controls
•Equipment Protection: Secure disposal of hardware and storage media containing personal information
•Workspace Security: Clean desk policies and secure storage for physical documents containing personal information
Limitations of Security
While we strive to protect your personal information, no security system is impenetrable. We cannot guarantee the absolute security of your information, and you acknowledge that you provide your personal information at your own risk. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods are based on:
Retention Schedules
•Account Information: Retained for the duration of your relationship with us plus 7 years for legal and tax purposes
•Communication Records: Retained for 3 years from the date of last contact for customer service and legal purposes
•Marketing Data: Retained until you opt out of marketing communications or for 5 years, whichever is sooner
•Website Analytics: Aggregated and anonymized data retained for 2 years for business analysis purposes
•Financial Records: Retained for 7 years as required by tax and accounting regulations
•Legal and Compliance Records: Retained as required by applicable laws and regulations
Automated Deletion
We have implemented automated systems to delete personal information when retention periods expire. However, some information may be retained in backup systems for additional periods as part of our disaster recovery procedures.
Early Deletion Requests
You may request early deletion of your personal information by contacting us. We will honor such requests unless we have a legal obligation or legitimate business need to retain the information.
International Data Transfers
As a company operating primarily in Texas, United States, your personal information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence.
Transfer Safeguards
When we transfer personal information internationally, we implement appropriate safeguards, including:
•Standard Contractual Clauses: We use European Commission-approved Standard Contractual Clauses for transfers from the EU/EEA
•Adequacy Decisions: We rely on adequacy decisions where available
•Binding Corporate Rules: For transfers within our corporate group
•Certification Programs: We may rely on recognized certification programs and codes of conduct
Data Processing Locations
Your personal information may be processed in the following locations:
•United States: Primary data processing and storage location
•European Union: For users located in the EU/EEA, certain processing activities may occur within the EU
•Other Countries: As necessary for specific service providers, with appropriate safeguards in place
Children's Privacy
Our services are not directed to children under the age of 13 (or 16 in the European Union), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate parental consent, we will take steps to delete such information promptly.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information in the "Contact Us" section.
Third-Party Links and Services
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.
We are not responsible for the privacy practices or content of third-party services, even if you access them through our website or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
•Update the "Last Updated" date at the top of this policy
•Provide notice through our website, email, or other appropriate means
•Obtain your consent where required by applicable law
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Governing Law and Jurisdiction
This Privacy Policy and any disputes arising from or relating to the collection, use, or disclosure of your personal information shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles.
Any legal action or proceeding arising under this Privacy Policy shall be brought exclusively in the federal or state courts located in [COUNTY], Texas, and you hereby consent to the personal jurisdiction and venue of such courts. This choice of jurisdiction does not prevent us from seeking injunctive relief or other equitable remedies in any appropriate jurisdiction.
For residents of the European Union, this governing law clause does not affect your rights under the GDPR or your ability to bring proceedings before the courts of your Member State of residence.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Vybe Media
Email: [email protected]
Mailing Address: 106901 Clarence Drive, Suite 250, Frisco, Texas 75033, United States
We will respond to your inquiry within a reasonable time frame and as required by applicable law. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
This Privacy Policy was last updated on July 25, 2025 and is effective as of January 1, 2025.